Terms of service

SUBSCRIPTION TERMS

Certain products offered on this Website may be available through a subscription program.

By enrolling in a subscription, you expressly authorize Joyce Giraud Beauty to automatically charge your selected payment method at the frequency selected during checkout until your subscription is canceled.

Subscription pricing, shipment frequency, and product quantities are disclosed during the checkout process and in your order confirmation.

You may manage, pause, skip, modify, or cancel your subscription at any time through your customer account or by contacting customer support.

To avoid being charged for an upcoming shipment, cancellation requests must be received at least three (3) business days prior to the next scheduled billing date.

If an order has already been processed, packed, or submitted to our fulfillment center, it cannot be canceled. Any cancellation request received after processing has begun will apply to future shipments only.

By completing a subscription purchase, you acknowledge and agree that recurring charges are authorized until cancellation.

HEALTH DISCLAIMER

Statements made regarding dietary supplements, beauty products, skincare products, and cosmetic products have not been evaluated by the U.S. Food and Drug Administration unless specifically stated otherwise.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on this Website is for educational and informational purposes only and is not intended as medical advice. Always consult your physician or qualified healthcare provider before beginning any supplement, skincare, or wellness program.

SHIPPING AND DELIVERY

Delivery dates provided by Joyce Giraud Beauty are estimates only and are not guaranteed.

Joyce Giraud Beauty shall not be responsible for delays caused by shipping carriers, weather conditions, natural disasters, labor disputes, customs inspections, or circumstances beyond our reasonable control.

Risk of loss and title for products purchased from this Website pass to the customer upon delivery of the products to the shipping carrier.

RETURNS AND REFUNDS

Customer satisfaction is extremely important to us. Please refer to our Return & Refund Policy for complete details regarding return eligibility, return procedures, refund processing, subscription return windows, and product-specific return periods.

Return periods may vary based on the product purchased and the subscription plan selected.

PAYMENT DISPUTES AND CHARGEBACKS

Customers agree to contact Joyce Giraud Beauty regarding any billing concerns, subscription questions, order issues, or refund requests before initiating a chargeback or payment dispute with their financial institution.

In the event of a chargeback or payment dispute, Joyce Giraud Beauty reserves the right to provide documentation to payment processors, financial institutions, and dispute resolution providers, including but not limited to:

  • Order confirmations

  • Subscription enrollment records

  • Customer account activity

  • Renewal notices and subscription reminders

  • Customer communications

  • Shipment tracking information

  • Delivery confirmations

  • Refund records

Customers who initiate fraudulent or unwarranted chargebacks may have their accounts suspended and future purchases restricted.

ELECTRONIC COMMUNICATIONS

By creating an account, subscribing to a product, placing an order, or providing your email address, you consent to receive electronic communications from Joyce Giraud Beauty.

These communications may include:

  • Order confirmations

  • Shipping notifications

  • Subscription reminders

  • Billing notifications

  • Customer service communications

  • Product updates

  • Promotional emails and marketing communications where permitted by law

You may unsubscribe from marketing communications at any time by using the unsubscribe link contained in our emails. Transactional communications related to purchases, subscriptions, and account management will continue as necessary.

APPLICABLE LAW

These Terms of Use and any dispute arising out of or relating to the use of this Website, purchases made through this Website, subscriptions, products, services, or these Terms of Use shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or relating to these Terms of Use or your use of the Website shall be brought exclusively in the state or federal courts located in the State of Delaware, and you hereby consent to the personal jurisdiction and venue of such courts.

To the fullest extent permitted by law, any claim or cause of action arising out of or relating to the use of this Website, any purchase, subscription, or these Terms of Use must be commenced within one (1) year after the claim arises; otherwise, such claim or cause of action shall be permanently barred.

COMPANY CONTACT INFORMATION

Joyce Giraud Beauty

Customer Service:
Phone: 1-833-445-6923

Email:
info@joycegiraud.com

For returns, please refer to the Return & Refund Policy for the current return address and instructions.